Do you offer insurance?
The watercraft is insured and the insurance paperwork stays with the watercraft. It is insured for renters and their guests. However, you, the renter, are still responsible for all damages. The boats and jet skis have catastrophic insurance. This means, there is a high deductible, but major damages are likely covered by our insurance.
Which payment methods do you accept?
We accept all major forms of payment. All Major Credit Cards, Cash Venmo, and Paypal.
What do I need to rent a boat or jet ski?
We require renters to be over the age of 25 for our boats and 18 for our jet skis. They need to have prior experience with watercraft. At Lake Powell we will Launch and Retrieve the equipment. In most cases other than Lake Powell, you will also be responsible for towing and launching the watercraft, so experience with driving/launching is also a plus. Unless you have chosen one of our delivery options for your rental.
What kind of security deposit is there?
We require a $2500 security deposit for the boat and a $500 per jet ski deposit. These are fully refundable as long as all the equipment is returned in the same condition that it went out in and returned on-time.
How much is it to reserve my dates?
50% of the rental fee is required at the time of booking unless within 45 days of rental. If withing 45 days of rental 100% is due to reserve. This is refundable up to 45 days before your rental.
What do I need to tow the boats or jet skis?
You will need a 2″ ball to tow any of our trailers. The boats are between 5,000 lb. and 7000 lb. weight. You will need a full-size SUV or 1/4 ton pickup or larger tow vehicle for boats. The jet skis are around 2,000 lbs and they can be pulled with a smaller vehicle.
Do you deliver?
Yes, we deliver, launch, and retrieve for a fee to any lake. Please inquire with us for specific pricing for delivery, launch, and retrieval of our watercraft. We will Launch and Retrieve at Wahweap, Stateline and Antelope Point Marina for any boat rented from our Lake Powell location.
What is included in the rental?
We include all safety gear, lifejackets, safety throwables, etc. We also include your choice of 2 items wakeboards, surfboards, and other towable items. We have additional items to add on. Check out our extras page.
Who can drive the boat?
Anyone over the age of 25 can drive the boat and anyone over the age of 18 can drive the jet skis with a valid driver’s license. The main renter will be responsible for the equipment when it is in their possession, even if someone else is driving the watercraft. All drivers must be listed at time rental. All drivers and passengers are required to sign our waiver.
Is gasoline provided?
We will give you a full tank of gas and we expect it to be returned to us with a full tank. If it is returned with less than a full tank of gas, the renter will be charged for a full tank of gas plus our service fee.
Where can I use the boats?
Our watercraft can be used on any freshwater lake in Utah, Arizona, Nevada, Colorado, Idaho, Wyoming, and Montana. If used at a Lake with Quagga Mussels (i.e. Lake Powell or Lake Havasu), the renter will be responsible for decontamination of the watercraft and all equipment provided (i.e. lifejackets, wakeboards, etc.) by a state-certified decontamination station. Any watercraft rented from our Lake Powell (Big Water, UT) location will not be required to go through the decontamination process since we have Lake Powell specific watercraft.
When is pick up/drop off?
Pick-up is on the day of your rental in the morning or the night before after 8 pm when it is available. Drop off is at 6 pm on the final day of your rental. We try to be as flexible with pick-up and drop-off as possible.
What happens if I damage the product?
During the check-out process, we will go through a detailed checklist where any previous damage is pointed out and documented to the renter, and pictures are taken. Both the company and renter will sign off on the existing damage. If any damages are the fault of the current renter they will be responsible to repair the damages.
Cancelations made more than 45 days advance notice have no penalty and will be issued a full refund; 30-45 days’ notice subject to a 25% cancellation fee; 11-29 days subject to a 75% cancelation fee and 10 or fewer days’ notice subject to a 100% cancellation fee.